Shipping policy
Shipping Policy – Nature Care Herbal Shop
At Nature Care Herbal Shop, we are committed to delivering your herbal and natural products safely, quickly, and efficiently across Pakistan.
1. Delivery Areas
We currently deliver all over Pakistan through trusted courier services.
2. Order Processing Time
- Orders are processed within 24–48 hours after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
3. Delivery Time
Estimated delivery times are:
- Major Cities: 2–4 working days
- Small Cities & Towns: 3–6 working days
- Remote Areas: 5–8 working days
Delivery may occasionally be delayed due to weather conditions, courier issues, or public holidays.
4. Shipping Charges
- Standard shipping charges will be calculated at checkout.
- Free shipping may be offered on selected products or promotional offers.
5. Cash on Delivery (COD)
We offer Cash on Delivery (COD) service across Pakistan for customer convenience.
6. Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp so you can track your parcel easily.
7. Incorrect Address or Failed Delivery
Please provide a complete and correct shipping address with an active mobile number. If delivery fails due to incorrect information, additional delivery charges may apply.
8. Damaged or Missing Items
If your parcel arrives damaged or any item is missing, please contact us within 48 hours of delivery with pictures and order details.
9. Contact Information
For any shipping-related questions, feel free to contact us:
📧 Email: naturecareherbalshop@gmail.com
📞 Phone / WhatsApp: 0339-7920647
Thank you for shopping with Nature Care Herbal Shop. We appreciate your trust in our herbal products.